Customer Self Service

Web Solutions

Project Summary

Enterprise Integration, Cross Browser web application, Business Dashboard, Documentum integration, AD/LDAP Integration


Customer service management and Self-service tool for Enterprise customers. The application offers a single platform for different consumers of different services. Supports both Customer self-servicing and customer management function by the account management

Key Features

  1. Implements both 3-Tier database security for external users and integrated with the Organisational security database – AD/LDAP for organisational users
  2. Rich Dashboards for consolidated view
  3. Cross Browser application to support most popular web browsers
  4. Built on modern frameworks that offers intuitive interface and highly responsive experience
  5. Integrated with Office365
  6. Integrated with Documentum
  7. Audit Logging